Course Curriculum

  • 01

    Introduction

    • Service Campaign Theory
  • 02

    Campaign Development

    • Types of Service Campaigns

    • Building Service Campaigns

    • Service Management Engagement & Accountability

    • Knowledge Check
  • 03

    Driving Success

    • Service Campaign Mechanics

    • Service Campaign Scripting

    • Special Order Parts

    • Scheduling Pre-Booked Maintenance

    • Knowledge Check
  • 04

    Course Completion Test

    • Managing Campaigns for Service

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