Course Curriculum

    1. Internet Experience Challenges

    2. Sales Internet Self-Assessment

    3. VIP Sales Internet Customer Experience

    4. Knowledge Check

    1. Components of a Solid Internet Process

    2. Internet Response Time

    3. Email Response Quality

    4. Internet Priority of Activities

    5. Internet Management Engagement and Accountability

    6. Knowledge Check

    1. Operationalizing New Standards

    2. Aligning Processes with Tools & Technology

    3. Knowledge Check

    4. Process Mapping for Digital Leads

    5. Seamless Processes Create Omnichannel Customer Experience

    1. Lead Management Basics

    2. Leveraging Better Quality Leads

    3. Knowledge Check

    4. Serve Don’t Sell Mentality

    5. Defining & Advancing the Stages of Digital Retailing

    6. Measuring Modern Lead Performance

    7. Knowledge Check

    1. Managing Internet Leads for Sales

About this course

  • Free
  • 23 lessons
  • 1 hour of video content