Course Curriculum

    1. Sales Dealership Self-Assessment

    2. VIP Showroom Customer Experience

    3. Reverse TO

    4. Sales Appointment Show Process

    5. Knowledge Check

    1. Components of a Solid Floor Process

    2. Floor Manager

    3. Floor Opportunity Card

    4. 45 Minute Window

    5. Management Engagement and Accountability

    6. Knowledge Check

    1. Operationalizing New Standards

    2. Aligning Processes with Tools & Technology

    3. Knowledge Check

    4. Process Mapping for Showroom Leads

    5. Seamless Processes Create Omnichannel Customer Experiences

    1. Managing Showroom Leads

About this course

  • Free
  • 17 lessons
  • 0.5 hours of video content