Course Curriculum

    1. “NEW” Skilling Employees – What’s Important Today?

    2. Putting the Right People in the Right Roles

    1. Digital Retailing Champion

    2. Job Descriptions for Evolving Roles

    3. Setting Performance Expectations

    4. Knowledge Check

    1. Follow-Up Processes that Improve Customer Engagement

    2. Increase Close Rates Without Sacrificing Gross

    3. Knowledge Check

    1. Optimizing Your Greatest Asset

About this course

  • Free
  • 10 lessons
  • 0.5 hours of video content