Course Curriculum

  • 01

    Introduction

    • Finding the Right People
  • 02

    Job Descriptions

    • Business Development Manager

    • Business Development Agent
  • 03

    Staffing Strategies

    • Proper Staffing Levels

    • Staffing Size for Sales

    • Staffing Size for Service

    • Staffing to Maximize Service Capacity
  • 04

    Building Pay Plans

    • BDM Pay Plan Recommendations

    • Sales Agent Pay Plan Recommendations

    • Service Agent Pay Plan Recommendations

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