What are Seats?
Seats are the available student profiles that can be used in a given package.
Can I reuse seats if someone leaves my group?
Seats are not transferable and cannot be reused. You can request to have the record of the student deleted. Contact Support at firstname.lastname@example.org.
What payment methods do you accept?
Accepted payment methods include Visa, Mastercard, and American Express.
What are the terms of the Subscription Plan?
Subscription plan agreements are for a term of 1 year and are billed monthly at the subscription plan rate at the time of purchase.
I purchased a subscription plan. What's next?
After purchasing a subscription plan, you can begin learning immediately. In 1-2 business days, you will receive an email with instructions for enrolling your staff.
Can I upgrade my subscription plan, if I need more seats?
Yes, you can add more seats to your subscription at any time. Just contact us at email@example.com.
Can I view training progress for student in my organization?
Yes. Managers can request to have a Group Analyst account created to view reporting. Submit requests to support at firstname.lastname@example.org.
- What is the cancellation policy?