Program Courses
Here are all the courses that are included in this program:
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All Courses, Modern Retailing, Sales Skills
INTRODUCTION TO MODERN RETAILING
Course -
All Courses, Service Skills, Phone Skills
PHONE SKILLS SUCCESS
CourseA focused course specifically designed for driving phone skills success. Training covers fundamental principals of call theory, defining call success, asking for an appointment, and using Transfers of Opportunity to optimize phone lead success.
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All Courses, Modern Retailing, Sales Skills, Phone Skills
INBOUND PHONE SKILLS FOR MODERN RETAIL
CourseIn this course, learn the steps to modernizing the inbound phone call process and develop the skills necessary for providing next-level support today's customers are seeking.
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All Courses, Sales Skills
FUNDAMENTALS OF SALES CAMPAIGNS
Course -
All Courses, Modern Retailing, Sales Skills, Phone Skills
OUTBOUND PHONE SKILLS FOR MODERN RETAIL
CourseIn this course, learn the steps for making outbound calls to today's customers. Learn the best practices for having more relevant conversations and show the customer that you’ve taken the time to understand their objectives.
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All Courses, Modern Retailing, Sales Skills
HANDLING MODERN RETAIL LEADS
CourseIn this course, learn the fundamentals of digital lead management and best practices to follow when serving today’s customers. Learn to transform follow-up into lead momentum and customer action.